Your Trust, Our Promise

At The Gilded Petal, we believe your personal story is as precious as the blooms we craft. This Privacy Policy is our commitment to safeguarding your details with the same care we give to every petal. Here’s how we nurture your trust.

1. The Blossoms of Your Information

We gather only the essentials to bring beauty to your doorstep. When you order a bouquet, gift a bloom, or share your thoughts with us, we collect:

  • Your name, to personalize your experience.
  • Your email and phone number, to keep you in the loop about your order.
  • Your delivery address, to ensure your flowers arrive on time.
  • Payment details, securely handled to complete your purchase.

Think of this as the soil we need to grow your perfect floral moment—nothing more, nothing less.

2. How We Nurture Your Data

Your information fuels our mission to deliver joy. We use it to:

  • Process and deliver your orders with precision.
  • Send you updates about your blooms or special offers (only if you’re ready to bloom with us).
  • Improve our craft, ensuring every arrangement is more enchanting than the last.

We don’t scatter your details to the wind. They stay safe in our garden, used only to make your experience vibrant.

3. Sharing with Care

Like trusted gardeners, we sometimes work with partners to bring your blooms to life:

  • Delivery services, to get your flowers to you swiftly.
  • Payment processors, to ensure secure transactions.
  • Trusted artisans, to craft your bespoke arrangements.

These partners are bound by our promise to keep your details private, sharing only what’s needed to fulfill your order.

4. Protecting Your Petals

We guard your information like a rare orchid. Our systems use encryption to keep your data safe, and we regularly tend to our security practices to ensure they’re as strong as ever. If a storm threatens, we’ll act swiftly to protect your trust.

5. Your Choices, Your Garden

You’re in control of your story. You can:

  • Ask to see the details we’ve collected about you.
  • Request updates or corrections to your information.
  • Opt out of our newsletters or promotional messages.
  • Ask us to remove your data from our records (though we may need to keep some to comply with legal obligations).

Reach out to us at gildedpetal@gmail.com to shape your privacy preferences.

6. How Long We Keep Your Story

We hold onto your details only as long as needed to fulfill your orders or meet legal requirements. Once they’re no longer necessary, we let them gently fade, securely deleting them from our systems.

7. Global Roots, Local Care

While our blooms reach far and wide, we’re rooted in Mumbai, India. Your data is handled in line with Indian laws, ensuring it’s treated with respect no matter where you are.

8. Growing with You

Our Privacy Policy may evolve as we grow, like a garden in bloom. We’ll let you know of any changes by updating this page and notifying you if they’re significant. Check back here to stay in the know.

9. Compliance and Data Protection

At The Gilded Petal, we are committed to ensuring full compliance with all applicable laws and regulations, including the General Data Protection Regulation (GDPR) and the California Consumer Privacy Act (CCPA). We prioritize the protection of your data and privacy, implementing industry-standard security measures to safeguard your personal information.

10. Data Collection and Usage

We collect, store, and process personal information strictly in accordance with legal requirements and ethical standards. Our data-handling practices are regularly reviewed to maintain compliance with evolving regulations and industry best practices.

11. Transparency and Accountability

Transparency is at the core of our operations. We clearly outline how your data is collected, used, and stored. Our policies reflect our ongoing efforts to maintain compliance and accountability.

12. User Rights and Choices

As part of our commitment to compliance, we respect your rights to access, update, and delete your personal information. You can request data modifications or removals by contacting us at gildedpetal@gmail.com.